Effective Date: January 1, 2025
At Maya Multimedia Inc.®, we are committed to protecting the privacy and confidentiality of our clients, visitors, and business partners. This Privacy Policy explains how we collect, use, store, disclose, and safeguard your personal information when you access our website or use our services. By using our website, you acknowledge that you have read and understood this Privacy Policy.
1. Information We Collect
We may collect personal and business information that you voluntarily provide when you contact us, request a quotation, subscribe to our communications, or engage our services.
The information we may collect includes:
Name
Company or Organization Name
Email Address
Phone Number
Postal Address
Project Requirements
Payment Information
Documents and Files Submitted for Publishing or Design
Any other information voluntarily shared with us.
We may also automatically collect technical information including IP address, browser type, operating system, device information, pages visited, and browsing behavior for analytical and security purposes.
2. How We Use Your Information
The information collected is used to:
Provide our professional services
Respond to enquiries and support requests
Prepare quotations and project proposals
Manage publishing and printing projects
Develop software and digital solutions
Process payments and invoices
Improve our website and customer experience
Communicate important project updates
Comply with applicable legal and regulatory obligations
Maintain internal business records
3. Confidentiality of Client Content
All manuscripts, designs, software source code, business information, educational materials, and project documents shared with Maya Multimedia Inc.® are treated as confidential.
We do not publish, distribute, reproduce, or disclose client materials without prior authorization unless required by applicable law.
4. Cookies and Analytics
Our website may use cookies and similar technologies to enhance user experience, analyze website performance, remember user preferences, and improve our services.
Users may configure their browser settings to refuse cookies; however, certain website features may not function as intended.
5. Sharing of Information
Maya Multimedia Inc.® does not sell, rent, or trade personal information.
Information may be shared only when necessary with trusted service providers involved in project execution, including payment processors, printing partners, hosting providers, cloud service providers, logistics partners, and digital publishing platforms.
Such parties are required to maintain appropriate confidentiality and security standards.
Information may also be disclosed where required by applicable law or legal process.
6. Data Security
We implement appropriate administrative, technical, and organizational safeguards to protect personal information against unauthorized access, disclosure, alteration, loss, or misuse.
Although we employ industry accepted security measures, no method of electronic transmission or digital storage can be guaranteed to be completely secure.
7. Data Retention
Personal information and project records are retained only for as long as necessary to fulfill contractual obligations, comply with legal requirements, resolve disputes, and maintain business records.
Once retention is no longer necessary, information is securely deleted or anonymized where appropriate.
8. Intellectual Property and Submitted Materials
Clients retain ownership of their original manuscripts, artwork, and intellectual property unless otherwise agreed through a written contract.
Maya Multimedia Inc.® processes submitted materials solely for the purpose of delivering the requested services.
9. Third Party Websites
Our website may contain links to external websites operated by third parties.
Maya Multimedia Inc.® is not responsible for the privacy practices, content, or policies of external websites. Users are encouraged to review the privacy policies of those websites independently.
10. Your Rights
Subject to applicable law, you may have the right to:
Request access to your personal information
Request correction of inaccurate information
Request deletion of personal information where legally permissible
Withdraw consent for certain processing activities
Request information regarding how your personal data is processed
To exercise these rights, please contact us using the details provided below.
11. Children’s Privacy
Our website and services are intended for general audiences. We do not knowingly collect personal information from children without the consent of a parent or legal guardian where required by law.
12. International Data Transfers
Where projects require the use of international publishing platforms, cloud services, or technology providers, your information may be processed in accordance with applicable international data protection standards.
13. Changes to this Privacy Policy
Maya Multimedia Inc.® reserves the right to modify or update this Privacy Policy at any time to reflect changes in legal requirements, business practices, or service offerings.
The updated version will be published on this page with the revised effective date.
14. Contact Information
For any questions, requests, or concerns regarding this Privacy Policy or the handling of your personal information, please contact:
Maya Multimedia Inc.®
The Western Riches
Umar Nagar
Podanur
Coimbatore 641023
Tamil Nadu
India
Email: info@mayamultimedia.in
Phone: +91 94445 59324